Our cognitive engineering services use patented tools and methods to provide customers with a unique capability to engineer human decision-making. Cognitive engineering ensures that the human factor is optimized in complex systems and, more importantly, it maximizes the effectiveness of the whole system. 
 
Requirements Analysis
Our COGNET family of cognitive task analysis (CTA) tools drive specification of requirements for the human role and for the system. 

Our CTA tools answer key questions.

• What is the human’s role in the system? 
• What must the system design include to use human skills and capabilities? To anticipate human errors?

CTA is a technique for understanding the connections between the knowledge and thought processes of the human decision-maker, the functions the person or team need to perform, and the features of the system.

System and Interface Design
We design systems to meet the cognitive requirements by human computer interfaces. It helps decision-makers achieve enhanced situation awareness and meet their information needs without information overload. We also design work processes and workflows for teams, whether co-located (e.g., working together in an operations centers) or distributed. 

Development of Work Support Systems
Human decision making can be further extended by implementing work support systems and decision-aiding software.  We help our customers optimize decision making in legacy systems with our iGEN®, PAC, and C3Core algorithmic and artificial intelligence tools.